Frequently Asked Questions
Find answers to common questions about traveling to Sri Lanka and booking with us.
1. Do I need a visa to visit Sri Lanka?
Yes, most travelers need an ETA (Electronic Travel Authorization) to visit Sri Lanka. It can be easily obtained online before your arrival at www.eta.gov.lk.
2. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard), bank transfers, and standard online payment gateways for tour bookings. A deposit is required to confirm your booking.
3. What is your cancellation policy?
Cancellations made more than 14 days before the tour start date receive a full refund minus processing fees. Cancellations within 7 days are non-refundable.
4. Is it safe to travel in Sri Lanka?
Yes, Sri Lanka is generally a very safe destination for tourists. The country has a welcoming culture and low crime rates in tourist areas.
5. Can you customize the tour itinerary?
Absolutely! We specialize in tailor-made holidays. Use our Custom Tour booking form to select your preferred destinations, travel dates, and budget range.
6. What is the best time to visit Sri Lanka?
Sri Lanka can be visited year-round. The west and south coasts are best from November to April, while the east coast is ideal from May to September.
7. What currency is used in Sri Lanka?
The Sri Lankan Rupee (LKR) is the local currency. ATMs are widely available in cities and tourist areas. Major hotels and restaurants accept credit cards.
8. Are there any health precautions I should take?
Consult your doctor before travel for advice on vaccinations. Drink only bottled or filtered water. Apply sunscreen and insect repellent. Travel insurance with medical coverage is strongly recommended.